Zoot Terms Digital Signature

Zoot Digital - Employee Policy Agreement

1. INTRODUCTION

This Employee Policy Agreement ("Agreement") sets forth the terms and conditions of employment, workplace conduct standards, and penalty structure at Zoot Digital Pvt Ltd ("Company"). All employees are required to read, understand, and acknowledge these policies as a condition of their employment.

By signing this agreement, you acknowledge that you have received, read, understood, and agree to comply with all policies outlined herein. Violation of these policies may result in disciplinary action, including monetary penalties and/or termination.

📅 These policies are effective immediately upon signing and remain in force throughout your employment.

2. SALARY DEDUCTION & PENALTY POLICY

2.1 Calculation Method

All penalties are calculated based on the employee's daily wage, which is determined by dividing the monthly salary by 26 working days.

Daily Wage = Monthly Salary ÷ 26 Working Days

Penalty Amount = Daily Wage × Number of Days × Penalty Percentage

2.2 Penalty Structure

Severity Level	Percentage	Applied On	Typical Violations
Minor	30%	1 Day Salary	First-time offenses, minor delays, small errors
Moderate	50%	1-3 Days Salary	Repeated offenses, quality issues, missed targets
Major	80%	3 Days Salary	Serious violations, client complaints, data loss

⚠️ IMPORTANT NOTICE

All penalties will be deducted from the salary of the month in which they are imposed
Employees have the right to appeal any penalty within 24 hours of notification
Appeals must be submitted in writing to the HR department with supporting documentation

3. LIST OF VIOLATIONS & DISCIPLINARY ACTIONS

3.1 Attendance & Punctuality

Late Attendance: Arriving after designated work hours
Late with No Update: Being late without informing supervisor
Absent Without Notice: Unscheduled absence without prior approval

3.2 Performance & Quality

Quality Issues: Work output below acceptable standards
Missed Deadline: Failure to complete tasks within given timeframe
Poor Performance (3+ days in Flowace): Consistent underperformance tracked in system
Target Not Met: Failure to achieve assigned targets
Major Error: Mistakes causing significant impact to operations
Data Loss/Error: Mishandling of company or client data

3.3 Communication & Reporting

Failed to Update Daily Work Report Before 12 PM: Not submitting daily status in group
Not Shared Letter for Losers Section: Failure to share required documentation
Incentive Sheet Not Shared on Time: Delayed submission of incentive-related documents
Client Complaint: Negative feedback from clients due to employee actions
Pitching Issues: Problems in client presentation or communication

3.4 Workplace Conduct

Cross Talk: Disrupting work environment with unnecessary conversations
Unprofessional Behaviour: Conduct not meeting professional standards
Irritating Management: Disrespectful or disruptive behavior towards supervisors
Not Maintaining Cleanliness: Failure to keep workspace clean and organized
Process Violation: Not following established company procedures

3.5 Integrity Violations

Manipulating Other Employees' Orders to Get Incentives: Dishonest practices for personal gain
Any form of data manipulation or false reporting

4. PROGRESSIVE DISCIPLINE POLICY

The company follows a progressive discipline approach based on the number of violations within a calendar month:

Offense Number	Action Taken	Additional Consequences
1st Offense	Standard penalty as per violation	Verbal warning
2nd Offense	Penalty + Written warning	Performance improvement discussion
3rd Offense	Enhanced penalty (higher percentage)	Final warning + Possible suspension
4+ Offenses	Maximum penalty	Termination proceedings may be initiated

5. EMPLOYEE RIGHTS & APPEAL PROCESS

Employees have the right to receive written notification of any penalty
Appeals must be filed within 24 hours of receiving penalty notification
All appeals will be reviewed by HR and management within 48 hours
Employees may present evidence and witnesses in support of their appeal
The decision on appeals will be final and binding

6. GENERAL WORKPLACE POLICIES

6.1 Work Hours & Attendance

Standard working days are calculated as 26 days per month
Daily work reports must be submitted before 12:00 PM
Any absence must be informed to the supervisor in advance

6.2 Professional Conduct

Maintain professional behavior with colleagues and management
Keep workspace clean and organized
Follow all company processes and procedures
Respect confidentiality of company and client information

6.3 Performance Standards

Meet assigned targets and deadlines
Maintain quality standards in all work outputs
Participate in performance tracking systems (Flowace)
Submit required reports and documentation on time

7. EMPLOYEE ACKNOWLEDGMENT & AGREEMENT

I acknowledge that I have received, read, and understood all policies outlined in this Employee Policy Agreement.

I agree to comply with all company policies and understand that violations may result in penalties, including salary deductions.

I understand the penalty calculation method (Daily Wage = Monthly Salary ÷ 26) and the penalty structure (30%, 50%, 80% based on severity).

I am aware of my right to appeal any penalty within 24 hours and understand the appeal process.

I understand that this agreement is binding throughout my employment with Zoot Digital Pvt Ltd.

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Document Version: 2.0 | Last Updated: January 2025